Heather B. Hayes


Outsourcing Outlook: Using Earned-Value Analysis for Better Project Management

by Heather B Hayes, a freelance writer, and Jim Miller, publisher of the Bio/Pharmaceutical Outsourcing Report EVA allows project managers to refer to tangible numbers, not just a gut feeling, in determining whether a project is advancing on time and within budget.

Outsourcing Outlook: Reaping the Benefits of E-Procurement

By Heather B. Hayes and Jim Miller, PharmSource Information Services, Inc., pp. 60-62. Not just a quick fix, e-procurement requires a thoughtful and thorough approach to produce the most rewards.