Knowledge Management: The Four Pillars of Success

Published on: 
BioPharm International, BioPharm International-07-01-2002, Volume 15, Issue 7

by April Davis, Inforonics, Inc. Increasing workplace efficiency, saving time, reducing costs, and retaining, exchanging, and reusing knowledge are a few of the reasons companies introduce knowledge management systems. But, if the four pillars of success ? content, process, culture, and technology ? are ignored, the tools may be shoved to the back of the laboratory closet.