Highly efficient companies use IT extensively, and with great success. However, the need and resulting form of the IT system
were determined through systematic root cause analysis, that determined its use was the only way to drive better and more
consistent performance. As companies reach for Six Sigma performance, humans involved in the process become too variable and
error prone.
Additionally, information needs to be viewed, analyzed, and reacted to in real-time. Within biopharma, the most exciting waste
reducing technology is process analytical technology. Can you imagine a plant with no quality control laboratories (and no
laboratory information management system?) Until then, biopharma should concentrate on solving real problems that cause inefficiencies,
making the difficult choices around removing waste, and minimizing the footprint of IT on the organization.
OPERATIONS EXCELLENCE CONSORTIUM
The complete schedule for future meetings of the Operations Excellence Consortium will be available soon. The next West Coast
meeting is scheduled for July 20, hosted by Bayer in Berkeley, CA. Please refer to
http://www.Tefen.com/bio/ for additional information.
Marc Punch is a partner at Tefen,Lt.,1065 E. Hillsdale Blvd., Suite 1615, Foster City, CA 94404; tell 650.357.1120 X117 (Office) 415.290.4580
(mobile), fax 650.372.1350, marc@Tefen.com
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